FAQ
Learn more about our pet-friendly, spacious living options here in Knoxville
Administrative
No, subletting or subleasing of units is not allowed.
Yes, all units must be covered by a renter’s insurance policy.
We are glad to accept walk-in tours and appointments!
Apply online: it’s secure, fast and convenient.
Rent can be paid online through the tenant portal, or via check in the leasing office. We do not accept rent payments in cash.
Call 865-252-4460 or email us at info@thechelseaknox.com to set up an appointment. You can also visit during business hours for a tour. We ask all guests to provide a photo ID to the leasing staff before touring.
Electric service will be through the Lenoir City Utility Board. Water service is submetered for each unit and will be paid through your online portal. Cable and Internet is available through TDS or Comcast/XFinity.
Typically between 48-72 hours.
Yes, we offer referral bonuses to current residents whose friends/referrals move into our community. Referral bonuses are paid to current residents once the referral’s move-in is complete.
Up front fees include the application fee ($50/resident), administrative fee ($150), and security deposit ($500).
Our leasing office is open from 9 am to 5 pm Monday through Friday. We are available by appointment on Saturdays and closed on Sundays.
We require a 60 day notice to vacate in writing to terminate a lease. In addition there is a termination fee equal to 1-2 month’s rent depending on how much time remains in your lease
The Chelsea on Cornerstone has service available from either TDS or Comcast/Xfinity
Amenities
- The fitness center is open 24 hours.
- The pool is open from 10 a.m. to 10 p.m.
- The outdoor kitchen and activities lawn are open from 10 a.m. until 10 p.m.
- The business center is open 24 hours.
Location
The Chelsea is located in West Knoxville.
Our prime location places you within easy reach of some of the area’s finest schools, ensuring your family’s educational needs are well-catered for. Nearby institutions include:
- Hardin Valley Elementary School
- Hardin Valley Academy
- Pellissippi State Community College
- Webb School of Knoxville
- The Episcopal School of Knoxville
- Knoxville Christian School
- Paideia Academy
- Cedar Bluff Elementary School
- Cedar Bluff Middle School
- Grace Covenant Baptist Academy
- River’s Edge Christian Academy West Campus
- Annoor Academy of Knoxville
- Concord Christian School
- Farragut Primary School
- Farragut Middle School
- Bearden Middle School
- Bearden High School
- Farragut High School
- University of Tennessee
The nearest cross street is Lovell Road and Cornerstone Drive.
Maintenance
You are not required to be present for our service technicians to work on your maintenance issue. If you prefer to be home, please include that in your work order and we will do our best to accommodate.
Maintenance is on site Monday through Friday from 9 am to 4:30 pm. We have on-call maintenance available for after hours emergencies.
We have emergency maintenance available for after hours lock outs. There is a fee for lock outs.
You can submit a non-emergency work order through the online portal or call the office for assistance. If you have an emergency such as flooding, no heat or air in extreme weather, call our emergency maintenance line for immediate assistance.
Your future home will be painted, cleaned, and carpets will be steam cleaned for your move in. We will do a walk through with you on your move in day to inspect the unit.