FAQ

Learn more about our pet-friendly, spacious living options here in Knoxville

Administrative

No, subletting or subleasing of units is not allowed.
Yes, all units must be covered by a renter’s insurance policy.

Currently, we do not accept walk-ins or appointments. However, we would be happy to add you to our waitlist! Please email us at info@thechelseaknox.com with your name, email address, phone number, the size of the apartment or townhome you’re interested in, and your desired move-in date or any additional notes. You can also join our waitlist here. We will be in touch once we have more information. Thank you for your interest in The Chelsea Apartments!

Our waitlist is open! Join our waitlist here. We will contact you as soon as we have more details. Thank you for your interest in The Chelsea Apartments!

Rent can be paid online through the tenant portal, or via check in the leasing office. We do not accept rent payments in cash.

At this time, we do not offer tours, but we would be happy to add you to our waitlist. We will reach out to you as soon as we begin scheduling tours in September 2024. Please register to our waitlist here.

Electric service will be through the Lenoir City Utility Board. Water service is submetered for each unit and will be paid through your online portal. Cable and Internet is available through TDS or Comcast/XFinity.
Typically between 48-72 hours.
Yes, we offer referral bonuses to current residents whose friends/referrals move into our community. Referral bonuses are paid to current residents once the referral’s move-in is complete.

Up front fees include the application fee ($50/resident), administrative fee ($150), and security deposit ($300).

Our office is currently not open. However, we would be glad to add you to our waitlist and get in touch with you once we start scheduling tours in September 2024. Please register to our waitlist here.

We require a 60 day notice to vacate in writing to terminate a lease. In addition there is a termination fee equal to 1-2 month’s rent depending on how much time remains in your lease
City West has service available from either TDS or Comcast/Xfinity

Amenities

Yes, we charge a non-refundable initial pet fee and a monthly pet fee per animal.
Quiet hours are from 10 p.m. to 8 a.m.
Yes, there is a weight limit of 75 lbs and no aggressive breeds are allowed.
We do not offer corporate leases.
We do not offer furnished apartments, but we can connect you with furniture rental companies!
The shortest term we offer is a 6 month lease.
Our community features parcel lockers for deliveries as well as an access controlled package center.
Our parking lots are reserved for residents only. There is a monthly parking fee for all residents. Permits are required for our parking lots.
Yes, we are pet friendly! There is a limit of 2 pets per apartment.
The Chelsea features a community lounge, private workstations, pool table, basketball court, hammock garden, resort-style pool, pavilions, outdoor grills, multiple firepit areas, state-of-the-art fitness center, package room, private workstations, private conference or celebration room, EV chargers, car wash, pet wash, dog park, single garages available for rent, private walking trail and it’s a gated community.
All units come with stainless steel refrigerator, range, microwave, and dishwasher
  • The fitness center is open 24 hours.
  • The pool is open from 10 a.m. to 10 p.m.
  • The outdoor kitchen and activities lawn are open from 10 a.m. until 10 p.m.
  • The business center is open 24 hours.
Each unit has connections for washer and dryer. We ask that tenants contact maintenance to inspect their connections before using their washer/dryer.

Location

The Chelsea is located in West Knoxville.

Our prime location places you within easy reach of some of the area’s finest schools, ensuring your family’s educational needs are well-catered for. Nearby institutions include:

  • Hardin Valley Elementary School
  • Hardin Valley Academy
  • Pellissippi State Community College
  • Webb School of Knoxville
  • The Episcopal School of Knoxville
  • Knoxville Christian School
  • Paideia Academy
  • Cedar Bluff Elementary School
  • Cedar Bluff Middle School
  • Grace Covenant Baptist Academy
  • River’s Edge Christian Academy West Campus
  • Annoor Academy of Knoxville
  • Concord Christian School
  • Farragut Primary School
  • Farragut Middle School
  • Bearden Middle School
  • Bearden High School
  • Farragut High School
  • University of Tennessee

The nearest cross street is Lovell Road and Cornerstone Drive.

Maintenance

You are not required to be present for our service technicians to work on your maintenance issue. If you prefer to be home, please include that in your work order and we will do our best to accommodate.
Maintenance is on site Monday through Friday from 9AM to 4:30PM. We have on-call maintenance available for after hours emergencies.
We have emergency maintenance available for after hours lock outs. There is a fee for lock outs.
You can submit a non-emergency work order through the online portal or call the office for assistance. If you have an emergency such as flooding, no heat or air in extreme weather, call our emergency maintenance line for immediate assistance.
Your future home will be painted, cleaned, and carpets will be steam cleaned for your move in. We will do a walk through with you on your move in day to inspect the unit.

Apartment Homes Available Now!

Join the waitlist and secure your home!